Clients bring you in to protect and grow their margins without losing market traction. Your role isn’t just to adjust numbers—it’s to make strategic decisions that balance profitability, competitiveness, and brand positioning. Whether you’re managing a 10-SKU setup or a 1,000-SKU catalog, clients expect you to know when to push, when to hold, and when to pull back. You exist to help them avoid lazy discounts, race-to-the-bottom pricing, and margin erosion that slowly kills a business. If pricing isn’t monitored with precision and discipline, clients bleed cash without realizing it until it’s too late.
This is not an admin-level price changer or promo scheduler. Copying price lists from suppliers or uploading discount codes isn’t the job. Clients need your judgment—not just implementation. If you’re not actively evaluating cost changes, market trends, MAP policies, or buyer behavior, you’re missing the point. This role demands sharp attention to how pricing and promos move units while protecting profitability—small errors here have a heavy cost.
Do this well, and clients gain pricing power, leaner inventories, and dependable cash flow. Misread the market or miss critical supplier changes, and clients lose orders, lose trust, and potentially lose the account. You are directly tied to revenue outcomes—no buffer, no fluff. Your decisions impact daily sales velocity, long-term customer acquisition, and wholesale partner relationships. Reliability, accuracy, and commercial instinct define your value.
• You’re expected to maintain profitable pricing that matches market shifts — clients should see active logic behind every price move, not reactive guesswork.
• Discounts must be strategic, time-bound, and margin-safe — random markdowns or flat promos that kill profit are a red flag.
• Stay ahead of supplier cost changes, MAP updates, and competitor moves — clients will not tolerate slow responses that impact sell-through.
• Your job is to prevent margin erosion; if clients lose dollars per unit over time without explanation, you’ve failed the core function.
• Zero tolerance for upload-only work — pricing updates must come with rationale, impact checks, and risk assessment.
• Clients expect immediate visibility into what’s working — baseline vs. promo performance should be tracked and reported, not assumed.
• Velocity and conversion should improve under your watch; if volume goes up but margin tanks, your strategy is flawed.
• In wholesale and reseller setups, pricing must respect channel roles — violating MAP or undercutting a partner is a trust-killer.
• Maintain weekly pricing checks across all active SKUs to align with supplier cost shifts, MAP policies, and profit targets.
• Set up and close out promotions with clear start/end dates, calculated margin impact, and performance tracking built in.
• Analyze category competitors regularly to time offensive or defensive price moves that control positioning without sacrificing unit margins.
• Enforce MAP compliance across Shopify and wholesale channels to protect brand integrity and avoid reseller conflicts.
• Run SKU-level performance reviews comparing baseline sales to boosted promo periods, flagging what scaled profitably.
• Coordinate with inventory owners to prioritize markdowns on aging or overstocked items without exposing core lines.
• Identify and stop pricing errors that risk overlap, cannibalization, or zero-margin outcomes before going live.
• Automate repetitive pricing and discounting tasks using verified tools to reduce error and increase turnaround speed.
• A weekly pricing change log with rationale, margin impact, and competitor benchmarks for each adjusted SKU.
• A completed promo calendar with start/end dates, projected vs. actual conversion rates, and profit impact summaries.
• A monthly MAP compliance report highlighting at-risk items, violations caught, and corrective actions taken.
• A promo vs. baseline performance dashboard showing unit velocity, AOV shifts, and margin variance by SKU or category.
• A monthly margin review report surfacing pricing gaps, supplier cost shifts, and recommended price corrections.
• Shopify Admin – Central to managing product pricing, discounts, and visibility across multiple online storefronts.
• Google Sheets or Microsoft Excel – Essential for pricing analysis, margin tracking, and bulk product updates.
• Inventory Source or similar CSV-ready catalog tools – Supports batch repricing and synchronized supplier updates.
• Amazon Seller Central – Required for monitoring MAP compliance, adjusting competitive pricing, and managing wholesale listings.
• Wholesale Suite (or similar Shopify apps) – Used to set tiered pricing, volume discounts, and promotion rules specific to reseller customers.
• Keepa or similar price tracking tools – Helps analyze pricing history and competitive benchmarking, particularly in distribution channels.
• Discounted Upsells / Bold Discounts (Shopify apps) – Core tools for building limited-time offers, bundles, and volume-based promotions.
If you can’t automate basic repetitive tasks, your client is paying more than they should — and eventually, they’ll replace you. This doesn’t mean you have to build full systems overnight, but it does mean you need to recognize where automation fits, how to spot a task that should be automated, and what tools the client may already be using. Workflow automation is no longer optional knowledge — it’s the new baseline, even if no one says it out loud yet.
OES sets this as a standard not because it’s trendy — but because the market has already shifted. We meet that shift head-on, and our VAs must too.
In Shopify and wholesale accounts, pricing isn’t just a detail—it’s where profit is won or lost by the hour. When SKUs are priced too low, clients bleed margin. When promos are poorly timed or misaligned with market trends, velocity stalls. Repricing and promotions are daily battlegrounds, not seasonal tasks. Every dollar missed in margin or mistimed in discounting chips away at revenue, inventory health, and long-term customer value.
This is not background work—it’s a frontline role tied directly to profitability. Clients don’t have the capacity to double-check logic or catch bad prices before they go live. If you’re not actively leading with strategy, analysis, and market awareness, you are a liability. Do this job right, clients keep their edge in crowded markets, move stock cleanly, and avoid channel conflict. Do it wrong, they lose money, trust, and their position in the supply chain—fast.
As a Specialist Repricing and Promotions Expert in the Shopify + Wholesale line at OES, you are a margin guardian and a market tactician. You’re expected to manage price velocity, supplier cost volatility, and platform rule sets with discipline and clarity. This isn’t about reacting to market movement—it’s about anticipating it, measuring the risk, and executing pricing and promo strategies that protect profitability at scale. You have sound judgment on when to push and when to hold, informed by data, compliance requirements, and brand exposure. If you’re not confident in your changes being client-ready without review, you’re not operating at Specialist level yet.
We’re looking for someone who can sustain pricing consistency across hundreds of listings, catch exposure risks before they hit QA, and own the P&L impact of their decisions without shortcutting due process. You understand how a price edit affects not just today’s sales, but MAP compliance, lifetime margins, and supplier relations. You operate within promotional windows and markdown structures with high attention to financial logic, not just sell-through. Above all, you bring discipline to volatile environments—because at Specialist level, OES doesn’t just expect execution, it expects strategy. If you can’t link your repricing logic to profit control, you’re not ready for this seat.
To view salary standard, expectation based on experience level, or even request a customize or personalize version of this role, please log in.
OES salary standards reflect real market benchmarks, tier and experience level, ensuring fair pay for VAs and realistic expectations for clients.
You can get it here, we will match you based on your preferences - salary, set up, schedule and more. Just say the word, we got you covered!
Hiring shouldn’t cost you wasted time, bad hires, or stalled growth. OESph fixes that — connecting you with trusted, pre-vetted VAs matched to your exact needs.
Hire this role exactly as outlined in the role overview. We’ll match you with a certified VA, already tested aligned to your requirements and preferences that go beyond the defined scope, tasks, and tier — ensuring the right personal and workflow fit.
If an exact match isn’t immediately available, we’ll recommend close-fit options or advise a short wait, so you still get the right person without guesswork.
Prefer a tailored fit? We’ll refine this role to match your unique workflow and additional requirements. Your VA may be a certified assistant given extra training for your refined version, or a vetted candidate preparing for testing. This ensures alignment to the role overview with adjustments made for your requirements and preferences beyond scope, tasks, and tier.
Because personalization may involve extra training or testing, onboarding can take longer — but it guarantees the right fit for your business.
We don’t expect perfection. We expect progress. With OES, you’ll grow with credibility and perform with integrity — the qualities that make clients trust and treat you with respect.
Already skilled for this role?
Apply directly and have your skills and experience verified through OES’s assessment process. Once validated, you’ll be fast-tracked to certification and listed for clients.
This path is best for VAs who already meet the role requirements and are confident in their readiness.
New to this role or not fully confident yet?
Join our guided training and certification program to build the skills you need. You’ll learn the role step by step, practice with real scenarios, and have your ability verified through assessments.
Once you pass, you’ll earn OES certification, join our Elite VA Network, and be ready to match with clients.
Agencies need more than just VAs — they need reliable execution at scale. These FAQs answer what real agency partners ask us before building or scaling with OES.
If you run an agency and you’re done gambling with unreliable hires, chasing missed deadlines, or settling for VAs who look great on paper but crumble in execution — you’re in the right place.
OES was built for performance-obsessed agencies who serve clients that actually expect results. Whether you're a lean team trying to scale fast, or managing dozens of accounts across platforms, we help you plug in fully trained, eCommerce-fluent VAs who don’t just show up — they deliver.
No fluff. No filler. Just certified professionals who’ve proven they can execute — before they ever get near your clients.
Let’s talk about how to scale your agency the smart way.That’s exactly what we’re here for.
OES isn’t just a talent pool — it’s a performance pipeline. Whether you're onboarding your first VA or scaling a team across 10 client accounts, we make sure every person added to your roster is trained, tested, and ready to execute inside a real business environment.
No guessing. No hoping. Just certified VAs aligned with your systems, your standards, and your clients’ expectations.
Need a VA team that scales with your agency — not slows it down?
Yes — and more than that, you get confidence.
You run the show. You choose the workflows, SOPs, communication structure, and how deep your VAs integrate into your client operations. We don’t micromanage your team — we enable it. The only difference? You’re not starting from scratch. You’re starting with people who’ve already been vetted, trained, and certified for real-world work.
So you keep your control. We just remove the chaos.
Want control without the risk?
We know your name is on the line — and we treat it like our own.
Every OES-certified VA has gone through a hands-on, simulation-based certification process built for agency-level execution. No AI fakes. No scripted interviews. Just real skills, tested under pressure.
And it doesn’t stop at hiring. We help you monitor, support, and scale your VA team — so your clients get consistency, competence, and results you can stand behind.
Want to protect your brand with talent that delivers?Most agencies waste time sifting through freelance platforms, chasing resumes that look good — but rarely deliver. Or worse, they burn months trying to build their own talent pipeline, only to realize the best candidates were never in it.
OES isn’t a job board. And we’re not a gamble. We’re your pre-built, battle-tested advantage.
Every VA in our system has been vetted beyond what most agencies even attempt. We don’t just check boxes — we crush them. Real assessments. Real scenarios. Real skills. So when you hire from OES, you’re not “hoping” they’re good. You know they are.
Want to skip the fluff and scale with confidence?
Most clients are matched within 5 to 10 business days, depending on how specific the role is and VA availability.
You’ll only see pre-vetted, certified candidates aligned with your needs — no endless interviews, no guesswork.
Because our VAs are trained and client-ready, onboarding can begin as soon as you choose your match.
Want to know how fast we can match you? Let us know what you need — we’ll take it from there.
Absolutely — within reason.
At OES, every VA has a rate range based on their tier, skills, and role complexity. You’re free to negotiate within that band. No guessing. No price games. Just transparent, fair compensation that respects the VA’s value and works for your business.
If you’re used to bidding wars and rock-bottom offers, this might feel different — because it is. We don’t let great talent get lowballed, and we don’t inflate rates just because you’re an agency. Everyone stays honest. Everyone wins.
Want to see tier-based ranges for different roles?
We don’t make excuses — we make it right.
If a VA doesn’t meet the mark, we don’t just shrug. We step in. Whether it’s retraining, replacing, or resolving — OES gives you a structured path to protect your reputation and your client’s experience.
Because in agency work, one weak link can cost you the whole chain. We won’t let that happen.
Want a partner that actually backs you up?
Of course — and we encourage it.
OES VAs are trained to adapt fast, follow structure, and align with the systems that already work for you. Whether you’ve got a full SOP library or just a way you like things done, we’ll make sure your VAs follow through with precision.
This isn’t a plug-and-play talent pool — it’s a high-performance bench that molds to your agency’s exact way of working. Your methods. Your tools. Your standards.
Want to see how our VAs adapt to agency environments?
No long-term lock-ins. No sneaky fine print.
You can start with just one VA, for one client, for one project — and grow from there. We designed OES to be flexible, scalable, and built around real needs, not rigid contracts.
Whether you’re testing the waters or scaling a large client base, we make it easy to move at your pace — while keeping everything legit, secure, and aligned.
Want to explore a flexible setup that fits your agency?
Yes. You stay in control of the client relationship — we just power your backend.
Whether you want VAs to operate as silent partners or fully branded team members under your agency, we support your structure. No forced co-branding. No interference.
Your clients see your brand. Your team runs your way. We just make sure the talent behind the scenes is certified, reliable, and ready to deliver.
Want to build a branded VA team without the hiring hassle?
Every VA you hire through OES comes with a one-time placement fee, based on their tier — Generalist, Specialist, or Strategist. That part stays consistent. What changes is the level of support and savings you unlock when OES becomes your primary sourcing partner.
As a Prime Member agency, you get exclusive placement fee discounts — no matter how many VAs you onboard. That’s our way of rewarding long-term alignment.
But let’s be clear: VA rates are non-negotiable below OES-approved ranges. We protect the integrity of our talent by making sure every certified VA is paid fairly, based on their track and tier. You’ll always see what’s included — no undercutting, no games.
Want to explore Prime Member perks?
Absolutely — that’s what we’re built for.
Whether you're onboarding 1 VA or 25 across multiple client accounts, OES is designed to scale with you — without compromising on quality, readiness, or performance.
We’re not a resume dump or temp-hire shortcut. We certify every VA ourselves, so you’re not gambling with unknowns. And if your agency needs structured onboarding, phased rollout plans, or long-term resource mapping — we don’t flinch. We adapt.
Want a reliable partner that grows when you grow?
Absolutely — if you're looking for a true growth partner, not just a VA directory.
At OES, we don’t stop at just sourcing talent. We support agencies with strategic oversight, role roadmapping, and team optimization. Whether you're juggling multiple client accounts or building service offerings from scratch, we help you align the right certified talent to the right roles — and set up systems that scale.
This isn’t just about plugging people in. It’s about ensuring they perform, align, and grow with you.
Want a strategic edge for your agency?Yes — and if you’re serious about growth, you should.
OES isn’t built for one-off hires. We’re built for agencies that want to scale sustainably with a reliable stream of certified, performance-tested talent. Whether you need one VA today or a full bench next quarter, we help you forecast needs, plan roles, and pre-train candidates to match your growth cycles.
The best agencies don’t scramble — they pipeline. And we’re here to make that possible.
Ready to future-proof your talent strategy?
Choosing the right VA is a big move. These FAQs cover what clients ask us most — No vague promises. Just straight answers to your biggest questions about hiring with OES.
That’s exactly why we’re here.
OES doesn’t expect you to figure it out alone. In your free consultation, we’ll help clarify whether you need a Generalist, Specialist, or Strategist — and for which areas (admin, PPC, customer service, operations, or growth).
We map your goals to the right VA type and tier, then recommend only those who are certified to deliver from day one.
Not sure where to start? We’ll walk you through it — no guesswork, just clarity.
That’s exactly what we’re built for.
At OES, we certify VAs based on platform-specific and tool-based tracks — whether it's major marketplaces, marketing tools, CRM systems, or workflow software. From mainstream platforms to niche tools, we match you only with certified VAs who meet your exact requirements.
Need something specialized? We’ll find the right fit — or train one — so you never have to compromise on expertise.
Want to know if we cover your tools? Tell us what you're using and we'll take care of the rest
OES sets a pre-defined salary range for each role based on tier, complexity, and market benchmarks.
Clients cannot offer below the minimum rate — protecting VA welfare
VAs cannot demand beyond the maximum — protecting client expectations
You and your VA can negotiate freely within the approved range before finalizing the contract.
Curious about price range for the role you need?
Let’s walk you through what’s standard — and what’s flexible
Yes — OES charges a one-time placement fee when you hire a certified VA through our platform. But this isn’t just a referral — it covers everything needed to ensure your VA is fully vetted, certified, and ready to deliver.
You’re not just paying to hire — you’re investing in quality, performance, and peace of mind.
There are no recurring charges on your end, and the fee is always disclosed upfront based on the role and tier.
Want to know what’s included and why it’s worth it? We’ll break it down — clearly and confidentially..
Most clients are matched within 5 to 10 business days, depending on how specific the role is and VA availability.
You’ll only see pre-vetted, certified candidates aligned with your needs — no endless interviews, no guesswork.
Because our VAs are trained and client-ready, onboarding can begin as soon as you choose your match.
Want to know how fast we can match you? Let us know what you need — we’ll take it from there.
That’s never the end of the line.
If we don’t have someone certified for your role right now, we’ll source and certify a VA specifically for your needs — at no extra cost.
You’re not limited to who’s available today. You’re backed by a talent engine that adapts to your business.
Need a role that’s hard to fill? We’ll make it happen — let’s talk.
Absolutely.
OES arranges a structured intro call with your shortlisted VA so you can confirm alignment before moving forward — no guesswork, no surprises.
You’ll already have a full profile before the call, including their skills, certifications, tools, availability, and our internal assessment — so the conversation stays focused and productive.
Curious what that intro call looks like? We’ll walk you through it when you’re ready.
Absolutely.
Whether you need one VA or an entire team, OES is built to support solo founders and scaling brands alike. We’ll help you structure the right setup — across roles like customer service, product research, PPC, creative, or operations — all with certified, pre-vetted talent.
Planning to hire more than one?
We’ll guide you through it — and yes, there are cost efficiencies when you scale.
Yes — OES supports Full-Time, Part-Time, and Gig-based hires.
You tell us the job type, and we’ll match you with certified VAs who are available and ready for that exact setup — no overcommitments, no misalignment.
Even for short-term projects, we use a structured framework to lock in deliverables, deadlines, and fixed rates — so you stay protected and on track.
Need flexible support? We’ll help you find the right fit, at the right commitment level.
You have full control over what your VA does, when they work, and how you communicate — all defined by you during onboarding.
From daily deliverables to time zone preferences and check-in routines, your VA follows your lead.
Prefer a more hands-off approach? We also offer managed services if you’d like operational support built in.
We take fit and performance seriously — and we don’t leave you hanging.
If a certified VA doesn’t meet expectations early on, we’ll step in to assess and resolve the issue. Whether it’s coaching, role clarification, or a replacement, our team is here to make it right.
You’re not alone in managing performance — we’ve got your back.
No — all payments are processed securely through the OES platform.
This protects both you and your VA, ensuring security, reliability, and full traceability. A minimal platform fee is applied to support the system — built to give you peace of mind and confidence in every engagement.
Curious how the payment setup works for you and your VA? We’ll walk you through it, step by step.Absolutely. While most clients manage their VAs directly, we also offer optional ongoing support plans — from performance reviews to light-touch management or full-service ops support.
Want to stay supported as you scale?