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Product Research Expert for Etsy Handmade

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Role Overview

Clients bring on a Product Research Expert for Etsy + Handmade because hitting the right product at the right time isn’t optional—it’s the foundation of the business. Your role is to find offers with real demand, from niches that convert, with competition levels a solo seller can win against. Handmade on Etsy isn’t about inventing trends from scratch; it’s about identifying what’s already selling, solving customer pain points, and giving the client a clear entry point backed by data. What the client wants is certainty: that the time and money they spend to develop a handmade product will lead to actual orders—not guesswork.

 

This is not a content or admin role. Clients don’t need someone to just gather ideas or list what’s “cute.” They need a specialist who knows Etsy’s buyer behavior, understands how handmade categories move, and flags red signals like saturated listings, declining demand, or pricing that won’t cover costs. A weak product recommendation costs more than just time—it pulls the client down a path of wasted supplies, dead inventory, and lost positioning. A strong one builds a brand. The difference between those two starts here.

Standards You Must Meet

• You surface handmade product opportunities backed by real demand data, proven sales trends, and buyer intent—never just ideas that “look promising.”
• Clients expect keyword research that confirms search volume, relevance, and seasonal timing; without it, the product won’t rank or convert.
• Your final product recommendations must be niche-specific, with a clear competitive angle a solo seller can realistically win.
• There’s zero room for recommending saturated markets or trend-chasing without validation—this is how sellers get stuck with dead inventory.
• You highlight not just what’s working, but why—clients rely on your analysis to understand the buyer psychology behind strong offers.
• Every product shortlist should include pricing benchmarks, margin feasibility, and clear go/no-go notes on profitability risk.
• If you’re handing off research that can’t directly inform a listing strategy, branding angle, or buyer positioning, it’s not good enough.
• Your work is judged by what the client does next—if it leads to wasted launch efforts, they’ll trace it back to where the call was bad.

What You’ll Be Doing

• Research handmade product categories on Etsy to isolate niches with proven buyer intent and manageable solo-seller competition.
• Conduct keyword demand validation using tools like eRank and Marmalead, including search volume, match type, and seasonal relevance.
• Evaluate top-performing listings to extract buyer psychology, pricing dynamics, and positioning clues for strategic differentiation.
• Flag risky product angles early by identifying saturated markets, unstable trends, or pricing zones that erode profit margins.
• Build product shortlists that include item cost estimates, competitive pricing benchmarks, and margin projections with clear go/no-go notes.
• Outline the competitive advantage of each product concept, identifying features, design hooks, and messaging the client can realistically execute.
• Track trend cycles using Pinterest and Google Trends to ensure timing aligns with upcoming buyer behavior shifts.
• Package and present final recommendations as client-ready research that directly supports go-to-market, listing, and branding strategy.

What You’ll Hand Over

• A data-backed shortlist of 3–5 handmade product ideas, each with demand validation, margin checks, and go/no-go notes.
• Competitor snapshot analyzing listing saturation, pricing trends, and realistic entry points for a solo seller.
• Keyword research summary with exact-match volume, seasonal timing, and buyer intent confirmation.
• Profitability breakdown table, including estimated material cost, pricing benchmarks, and projected margin range.
• Buyer positioning guide outlining what drives top listings and how to angle your offer to stand out and rank.

Tools You’ll Need to Use

• Etsy Search & Filters – To analyze trends, pricing, and top-performing listings directly from the platform.
• eRank – To audit product performance, validate keywords, and monitor competitor strategies on Etsy.
• Marmalead – For keyword optimization, decision-making on tags, and market demand checking.
• Pinterest – To spot emerging handmade trends and understand visual appeal within niche audiences.
• Google Trends – To validate seasonal behaviors and long-term demand across broader handmade categories.
• Everbee – To extract listing performance data and estimate sales volume on Etsy.
• Excel or Google Sheets – For organizing research data, tracking product metrics, and reporting findings clearly.

Why Work Smarter

If you, as a VA, cannot automate basic data extraction, tracking, or reporting processes, you are costing the client more than you’re worth. The ability to set up simple, no-code workflows that eliminate repetitive actions—like keyword scraping, trend monitoring, or updating competitor sheets—is not optional for long. This knowledge is not strictly required today, but it is quickly becoming the unspoken baseline.

 

At OES, we set this expectation clearly: automation is not an edge, it’s the floor. The market has moved. We match it.

Why Your Work Matters

On Etsy, product choice is profit strategy. What gets made is what gets sold—or doesn’t. That means the research behind a product idea directly impacts a client’s cash flow, ROI, and storefront survival. One wrong call sinks weeks of effort, materials, and opportunity. That’s why this role isn’t “preparation”—it’s execution. Every recommendation must reduce guesswork, control risk, and give the seller a real shot at traction.

 

Clients don’t have time or margin for soft data and vague intuition. They’re paying for clarity that turns into launch decisions, listings, and orders. If a product doesn’t convert, they’re not blaming competitor pricing or search algorithm—they’re looking at the person who told them it was a green light. The client’s trust in you is earned by precision, not volume. This work makes or breaks their next move, and they know it.

 

This is why OES treats Product Research for handmade as a cornerstone role. It’s not a task support—it’s the base layer of the business model. Done right, it sets the brand up for growth with less waste and higher upside. Done wrong, it builds a house on sand. We don’t allow that.

What We Expect From You

As a Specialist Product Research Expert in Etsy + Handmade, your job is to surface profitable, compliant, and repeatable products—fast. You are expected to handle risk-aware judgment under changing market trends, and you must know exactly when a product is a smart bet—or a wasted one. You’re not just mining ideas; you’re filtering hard, applying strategy, and pushing only what meets standard. Discipline at this level means zero tolerance for guesswork and full ownership of every pick you escalate.

 

We’re looking for someone who moves with precision, analyzes with a trained eye, and respects the weight of hitting profitability targets. You should already know Etsy’s ecosystem: what sells, what’s saturated, what violates policy, and what angles we haven’t tested yet. Compliance is not optional; it’s embedded in your research process. And when strategy shifts, you adjust without losing quality or momentum. This is a position of impact—and we only seat Specialists who are ready to think and act like it.

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$450 – $940

OES salary standards reflect real market benchmarks, tier and experience level, ensuring fair pay for VAs and realistic expectations for clients.

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HIRE SMARTER & SCALE WITH CONFIDENCE

Hiring shouldn’t cost you wasted time, bad hires, or stalled growth. OESph fixes that — connecting you with trusted, pre-vetted VAs matched to your exact needs.

Hire this role exactly as outlined in the role overview. We’ll match you with a certified VA, already tested aligned to your requirements and preferences that go beyond the defined scope, tasks, and tier — ensuring the right personal and workflow fit.

If an exact match isn’t immediately available, we’ll recommend close-fit options or advise a short wait, so you still get the right person without guesswork.

Prefer a tailored fit? We’ll refine this role to match your unique workflow and additional requirements. Your VA may be a certified assistant given extra training for your refined version, or a vetted candidate preparing for testing. This ensures alignment to the role overview with adjustments made for your requirements and preferences beyond scope, tasks, and tier.

Because personalization may involve extra training or testing, onboarding can take longer — but it guarantees the right fit for your business.

₱25,000 – ₱32,000 / $450 – $575

At this level, you’re getting a solid foundation—someone who can do comprehensive handmade product and competitor research on Etsy with guidance. Expect outputs that need some cleanup or direction before going live. They’re learning the ropes of what makes a handmade product viable in Etsy’s niche markets, so plan to invest time in feedback and structure.

₱33,000 – ₱42,000 / $600 – $760

This VA doesn’t just pull data—they look at trends, spot handmade niche potential, and give you context. Outputs are largely client-ready with little back-and-forth needed. You can count on them to handle day-to-day research loops with minimal oversight.

₱43,000 – ₱52,000 / $775 – $940

This VA brings full-circle value—they don’t just gather research; they present product directions, validate Etsy niche ideas, and cut down your own decision-making time. They can efficiently plug into your business model and are capable of advising or collaborating with other teams (sourcing, creative, etc.).

APPLY AND DELIVER

We don’t expect perfection. We expect progress. With OES, you’ll grow with credibility and perform with integrity — the qualities that make clients trust and treat you with respect.

Already skilled for this role? 

 

Apply directly and have your skills and experience verified through OES’s assessment process. Once validated, you’ll be fast-tracked to certification and listed for clients.

This path is best for VAs who already meet the role requirements and are confident in their readiness.

New to this role or not fully confident yet? 


Join our guided training and certification program to build the skills you need. You’ll learn the role step by step, practice with real scenarios, and have your ability verified through assessments.


Once you pass, you’ll earn OES certification, join our Elite VA Network, and be ready to match with clients.

₱25,000 – ₱32,000 / $450 – $575

You’re expected to deliver dependable research work across Etsy handmade niches, while receiving consistent supervision. It’s your job to follow SOPs closely, ask smart questions, and build judgment over time. Speed matters less than learning how to think like your client.

₱33,000 – ₱42,000 / $600 – $760

By now, you should be able to work independently for the most part, showing consistency and solid instincts in Etsy and handmade product research. You’re able to balance data with creativity, flag smart trends, and tweak approach based on product direction or shop goals.

₱43,000 – ₱52,000 / $775 – $940

You’re expected to lead your own workflow, suggest improvements, and present product research with strategic insight. You think like a partner, not just a task-taker. This level is often a launching pad into leadership, team support, or deeper platform specialization.

AGENCY FREQUENTLY ASKS QUESTIONS

Agencies need more than just VAs — they need reliable execution at scale.                 These FAQs answer what real agency partners ask us before building or scaling with OES.

What kind of agencies is OES built to support?

If you run an agency and you’re done gambling with unreliable hires, chasing missed deadlines, or settling for VAs who look great on paper but crumble in execution — you’re in the right place.

OES was built for performance-obsessed agencies who serve clients that actually expect results. Whether you're a lean team trying to scale fast, or managing dozens of accounts across platforms, we help you plug in fully trained, eCommerce-fluent VAs who don’t just show up — they deliver.

No fluff. No filler. Just certified professionals who’ve proven they can execute — before they ever get near your clients.

Let’s talk about how to scale your agency the smart way.

That’s exactly what we’re here for.

OES isn’t just a talent pool — it’s a performance pipeline. Whether you're onboarding your first VA or scaling a team across 10 client accounts, we make sure every person added to your roster is trained, tested, and ready to execute inside a real business environment.

No guessing. No hoping. Just certified VAs aligned with your systems, your standards, and your clients’ expectations.

Need a VA team that scales with your agency — not slows it down?

Yes — and more than that, you get confidence.

You run the show. You choose the workflows, SOPs, communication structure, and how deep your VAs integrate into your client operations. We don’t micromanage your team — we enable it. The only difference? You’re not starting from scratch. You’re starting with people who’ve already been vetted, trained, and certified for real-world work.

So you keep your control. We just remove the chaos.

Want control without the risk?

We know your name is on the line — and we treat it like our own.

Every OES-certified VA has gone through a hands-on, simulation-based certification process built for agency-level execution. No AI fakes. No scripted interviews. Just real skills, tested under pressure.

And it doesn’t stop at hiring. We help you monitor, support, and scale your VA team — so your clients get consistency, competence, and results you can stand behind.

Want to protect your brand with talent that delivers?

Most agencies waste time sifting through freelance platforms, chasing resumes that look good — but rarely deliver. Or worse, they burn months trying to build their own talent pipeline, only to realize the best candidates were never in it.

OES isn’t a job board. And we’re not a gamble. We’re your pre-built, battle-tested advantage.

Every VA in our system has been vetted beyond what most agencies even attempt. We don’t just check boxes — we crush them. Real assessments. Real scenarios. Real skills. So when you hire from OES, you’re not “hoping” they’re good. You know they are.

Want to skip the fluff and scale with confidence?

Most clients are matched within 5 to 10 business days, depending on how specific the role is and VA availability.

You’ll only see pre-vetted, certified candidates aligned with your needs — no endless interviews, no guesswork.

Because our VAs are trained and client-ready, onboarding can begin as soon as you choose your match.

Want to know how fast we can match you? Let us know what you need — we’ll take it from there.

Absolutely — within reason.

At OES, every VA has a rate range based on their tier, skills, and role complexity. You’re free to negotiate within that band. No guessing. No price games. Just transparent, fair compensation that respects the VA’s value and works for your business.

If you’re used to bidding wars and rock-bottom offers, this might feel different — because it is. We don’t let great talent get lowballed, and we don’t inflate rates just because you’re an agency. Everyone stays honest. Everyone wins.

Want to see tier-based ranges for different roles?

We don’t make excuses — we make it right.

If a VA doesn’t meet the mark, we don’t just shrug. We step in. Whether it’s retraining, replacing, or resolving — OES gives you a structured path to protect your reputation and your client’s experience.

Because in agency work, one weak link can cost you the whole chain. We won’t let that happen.

Want a partner that actually backs you up?

Of course — and we encourage it.

OES VAs are trained to adapt fast, follow structure, and align with the systems that already work for you. Whether you’ve got a full SOP library or just a way you like things done, we’ll make sure your VAs follow through with precision.

This isn’t a plug-and-play talent pool — it’s a high-performance bench that molds to your agency’s exact way of working. Your methods. Your tools. Your standards.

Want to see how our VAs adapt to agency environments?

No long-term lock-ins. No sneaky fine print.

You can start with just one VA, for one client, for one project — and grow from there. We designed OES to be flexible, scalable, and built around real needs, not rigid contracts.

Whether you’re testing the waters or scaling a large client base, we make it easy to move at your pace — while keeping everything legit, secure, and aligned.

Want to explore a flexible setup that fits your agency?

Yes. You stay in control of the client relationship — we just power your backend.

Whether you want VAs to operate as silent partners or fully branded team members under your agency, we support your structure. No forced co-branding. No interference.

Your clients see your brand. Your team runs your way. We just make sure the talent behind the scenes is certified, reliable, and ready to deliver.

Want to build a branded VA team without the hiring hassle?

Every VA you hire through OES comes with a one-time placement fee, based on their tier — Generalist, Specialist, or Strategist. That part stays consistent. What changes is the level of support and savings you unlock when OES becomes your primary sourcing partner.

As a Prime Member agency, you get exclusive placement fee discounts — no matter how many VAs you onboard. That’s our way of rewarding long-term alignment.

But let’s be clear: VA rates are non-negotiable below OES-approved ranges. We protect the integrity of our talent by making sure every certified VA is paid fairly, based on their track and tier. You’ll always see what’s included — no undercutting, no games.

Want to explore Prime Member perks?

Absolutely — that’s what we’re built for.

Whether you're onboarding 1 VA or 25 across multiple client accounts, OES is designed to scale with you — without compromising on quality, readiness, or performance.

We’re not a resume dump or temp-hire shortcut. We certify every VA ourselves, so you’re not gambling with unknowns. And if your agency needs structured onboarding, phased rollout plans, or long-term resource mapping — we don’t flinch. We adapt.

Want a reliable partner that grows when you grow?

Absolutely — if you're looking for a true growth partner, not just a VA directory.

At OES, we don’t stop at just sourcing talent. We support agencies with strategic oversight, role roadmapping, and team optimization. Whether you're juggling multiple client accounts or building service offerings from scratch, we help you align the right certified talent to the right roles — and set up systems that scale.

This isn’t just about plugging people in. It’s about ensuring they perform, align, and grow with you.

Want a strategic edge for your agency?

Yes — and if you’re serious about growth, you should.

OES isn’t built for one-off hires. We’re built for agencies that want to scale sustainably with a reliable stream of certified, performance-tested talent. Whether you need one VA today or a full bench next quarter, we help you forecast needs, plan roles, and pre-train candidates to match your growth cycles.

The best agencies don’t scramble — they pipeline. And we’re here to make that possible.

Ready to future-proof your talent strategy?

SELLER FREQUENTLY ASKS QUESTIONS

Choosing the right VA is a big move. These FAQs cover what clients ask us most —          No vague promises. Just straight answers to your biggest questions about hiring with OES.

What makes OES-certified VAs different from regular freelancers?
OES-certified VAs are not freelancers pulled from a job board — they’re trained, tested, and certified through a real-world eCommerce curriculum. Every VA has passed a live proctored exam and is vetted for skills, tools, and business fit before they’re ever matched with a client.

You’re not hiring blindly — you’re hiring with confidence. Want to see what makes OES-certified VAs different?

That’s exactly why we’re here.

OES doesn’t expect you to figure it out alone. In your free consultation, we’ll help clarify whether you need a GeneralistSpecialist, or Strategist — and for which areas (admin, PPC, customer service, operations, or growth).

We map your goals to the right VA type and tier, then recommend only those who are certified to deliver from day one.

Not sure where to start? We’ll walk you through it — no guesswork, just clarity.

That’s exactly what we’re built for.

At OES, we certify VAs based on platform-specific and tool-based tracks — whether it's major marketplaces, marketing tools, CRM systems, or workflow software. From mainstream platforms to niche tools, we match you only with certified VAs who meet your exact requirements.

Need something specialized? We’ll find the right fit — or train one — so you never have to compromise on expertise.

Want to know if we cover your tools? Tell us what you're using and we'll take care of the rest

OES sets a pre-defined salary range for each role based on tier, complexity, and market benchmarks.

  • Clients cannot offer below the minimum rate — protecting VA welfare

  • VAs cannot demand beyond the maximum — protecting client expectations

You and your VA can negotiate freely within the approved range before finalizing the contract.

Curious about price range for the role you need?
Let’s walk you through what’s standard — and what’s flexible

Yes — OES charges a one-time placement fee when you hire a certified VA through our platform. But this isn’t just a referral — it covers everything needed to ensure your VA is fully vetted, certified, and ready to deliver.

You’re not just paying to hire — you’re investing in quality, performance, and peace of mind.

There are no recurring charges on your end, and the fee is always disclosed upfront based on the role and tier.

Want to know what’s included and why it’s worth it? We’ll break it down — clearly and confidentially..

Most clients are matched within 5 to 10 business days, depending on how specific the role is and VA availability.

You’ll only see pre-vetted, certified candidates aligned with your needs — no endless interviews, no guesswork.

Because our VAs are trained and client-ready, onboarding can begin as soon as you choose your match.

Want to know how fast we can match you? Let us know what you need — we’ll take it from there.

That’s never the end of the line.

If we don’t have someone certified for your role right now, we’ll source and certify a VA specifically for your needs — at no extra cost.

You’re not limited to who’s available today. You’re backed by a talent engine that adapts to your business.

Need a role that’s hard to fill? We’ll make it happen — let’s talk.

Absolutely.

OES arranges a structured intro call with your shortlisted VA so you can confirm alignment before moving forward — no guesswork, no surprises.

You’ll already have a full profile before the call, including their skills, certifications, tools, availability, and our internal assessment — so the conversation stays focused and productive.

Curious what that intro call looks like? We’ll walk you through it when you’re ready.

Absolutely.

Whether you need one VA or an entire team, OES is built to support solo founders and scaling brands alike. We’ll help you structure the right setup — across roles like customer service, product research, PPC, creative, or operations — all with certified, pre-vetted talent.

Planning to hire more than one?
We’ll guide you through it — and yes, there are cost efficiencies when you scale.

Yes — OES supports Full-Time, Part-Time, and Gig-based hires.

You tell us the job type, and we’ll match you with certified VAs who are available and ready for that exact setup — no overcommitments, no misalignment.

Even for short-term projects, we use a structured framework to lock in deliverables, deadlines, and fixed rates — so you stay protected and on track.

Need flexible support? We’ll help you find the right fit, at the right commitment level.

You have full control over what your VA does, when they work, and how you communicate — all defined by you during onboarding.

From daily deliverables to time zone preferences and check-in routines, your VA follows your lead.

Prefer a more hands-off approach? We also offer managed services if you’d like operational support built in.

We take fit and performance seriously — and we don’t leave you hanging.

If a certified VA doesn’t meet expectations early on, we’ll step in to assess and resolve the issue. Whether it’s coaching, role clarification, or a replacement, our team is here to make it right.

You’re not alone in managing performance — we’ve got your back.

No — all payments are processed securely through the OES platform.

This protects both you and your VA, ensuring security, reliability, and full traceability. A minimal platform fee is applied to support the system — built to give you peace of mind and confidence in every engagement.

Curious how the payment setup works for you and your VA? We’ll walk you through it, step by step.
We stand by our placements — but if something changes down the line, we’ll step in to help. From performance issues to evolving business needs, we’ll work with you to assess and offer a solution.
Need long-term flexibility and support?

Absolutely. While most clients manage their VAs directly, we also offer optional ongoing support plans — from performance reviews to light-touch management or full-service ops support.

Want to stay supported as you scale?