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Design Expert for Etsy Digital Products

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Role Overview

Clients don’t hire a Digital Product Design Expert just to make things “look nice.” They hire for sales. This role exists to translate product value into visual and functional design that converts. Your work must balance brand clarity with buyer psychology—every template, planner, bundle, or printable you design is meant to simplify a purchase decision and support repeatable revenue. You’re building assets that should generate passive income for the client, not just fill a shop.

 

This is not a general graphic design role. Clients are not paying for a portfolio piece—they’re investing in assets that must be market-ready, trend-aligned, and built specifically for Etsy’s search traffic and seller ecosystem. Poor design choices don’t just lead to low sales, they can damage the shop’s credibility and hurt the listing’s visibility. Great work here doesn’t only look good; it leads to saves, carts, and checkouts. If it doesn’t drive outcomes, it’s not working—no matter how “aesthetic” it looks.

Standards You Must Meet

• Your designs must be formatted, labeled, and exported for instant Etsy upload—no cleanup required post-delivery.
• Clients expect templates and planners that are on trend, on brand, and optimized to sell—not generic or outdated stock layouts.
• Product visuals should stop the scroll and drive clicks; dull covers or cluttered mockups will work against conversion.
• Every asset must be built with the end buyer in mind—if it’s hard to use or unclear, it won’t sell.
• You must align with the client’s niche and audience; mismatched design language will confuse buyers and hurt trust.
• It’s not enough to be visually pleasing—your work has to function as a passive income engine.
• Disorganized files, broken links, or missing fonts are delivery failures, not minor errors.
• Clients hired you for deliverables they can monetize immediately; if they have to redo it, the value is lost.

What You’ll Be Doing

• Design digital planners, templates, and printables that are styled, formatted, and packaged for immediate Etsy listing without additional edits.
• Create cover images and product mockups that are scroll-stopping, brand-aligned, and optimized to drive clicks and conversions.
• Build product files that are intuitive for end-user customization, with clear layouts, editable fields, and working links.
• Match design choices to the client’s niche, tone, and audience preferences to support brand credibility and trust.
• Use trend research from Etsy and Pinterest to guide product layout, styling, and feature sets that align with what’s currently selling.
• Double-check and deliver organized, export-ready folders with working fonts, embedded graphics, and properly labeled files.
• Revise product designs quickly and accurately in response to client feedback or discovery of technical errors.
• Maintain design consistency across multi-product bundles or sequential listings to support cohesive shop branding.

What You’ll Hand Over

• A fully export-ready product folder, organized with labeled files, embedded fonts, and clickable asset links for immediate Etsy upload.
• A complete digital product (template, planner, bundle, or printable) formatted to buyer-friendly standards—no edits or cleanup needed.
• Conversion-optimized cover image and mockups, aligned with Etsy visual trends and tested for on-brand appeal.
• A usage-ready PDF or editable file designed for end-user ease, with clear instructional elements where applicable.
• A delivery summary listing all included components, file types, and usage rights for client reference or resale.

Tools You’ll Need to Use

• Adobe Illustrator – For creating scalable, print-ready designs suited for high-quality digital products.
• Adobe Photoshop – For editing visual assets and refining product mockups to meet storefront standards.
• Canva (Pro) – For efficient layout design, templating, and quick-turn digital product creation.
• Etsy Seller Dashboard – For managing listings, monitoring performance metrics, and ensuring shop compliance.
• Pinterest – For researching design trends and creating visual content optimized for product discovery.
• Google Drive (Docs, Sheets, Slides) – For organizing creative assets, collaborating with teams, and tracking project deliverables.
• Figma – For planning and building cohesive product systems, especially in multi-page or template-based product lines.

Why Work Smarter

If you can’t automate basic tasks — like fetching assets, sorting SKUs, batch-uploading files, or connecting forms with spreadsheets — your work becomes expensive and unsustainable for fast-moving clients. Tools like Zapier, Make, n8n, and others are not optional experiments; they are fast becoming part of every competitive digital product workflow.

 

We’re not saying you must be an automation expert today. But we are saying that awareness and adaptability in AI and workflow tools is now the unspoken baseline. OES sets this as a standard because the market already demands it.

Why Your Work Matters

Digital product design is not a back-office task—it’s frontline revenue work. Every planner, template, or printable you deliver is a sales asset, not just a creative output. If your files aren’t ready to list, aligned with buyer behavior, and optimized by trend—clients lose money, time, and momentum. In markets like Etsy, poor design doesn’t just stall growth—it buries listings, breaks trust, and directly impacts daily income.

 

This role matters today because clients are moving fast, and the cost of rework is high. When done right, your work drives conversions, boosts shop credibility, and creates compounding, passive income streams. When done wrong, it triggers refund requests, bad reviews, and wasted ad spend. You’re not being hired to help—you’re being hired to produce results that clients can count in their bank accounts immediately. That’s why OES treats this position as a core profit function, not a creative extra.

What We Expect From You

As a Specialist in Digital Product Design at OES, you are expected to deliver execution-level creative work that meets exact Etsy and digital product standards. You know how to take an asset from a client’s vision to a premium, platform-optimized deliverable—without guesswork, drift, or unnecessary revision. You operate fast while staying compliant, with a repeatable design process that aligns with store strategy and doesn’t compromise on listing accuracy or visual clarity. Design judgment matters here: what you produce must convert, not just impress. You are answerable to profitability, digital shelf standards, and internal creative efficiency—not just to design preference.

 

We are looking for someone who treats digital product design as a business lever, not an art exercise. You understand the strategic function of templates, bundles, and design assets, and you’re fluent in the tools that drive scalable client success. Risk in this role looks like wasted time, low conversion, or non-compliant deliverables—and you don’t let those through. You work with discipline, are responsive to client-specific standards (including niche-specific design rules), and are not afraid to own your output under deadline pressure. This is a Specialist role, which means your quality, speed, and discernment shape how clients experience OES.

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$530 – $1,600

OES salary standards reflect real market benchmarks, tier and experience level, ensuring fair pay for VAs and realistic expectations for clients.

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HIRE SMARTER & SCALE WITH CONFIDENCE

Hiring shouldn’t cost you wasted time, bad hires, or stalled growth. OESph fixes that — connecting you with trusted, pre-vetted VAs matched to your exact needs.

Hire this role exactly as outlined in the role overview. We’ll match you with a certified VA, already tested aligned to your requirements and preferences that go beyond the defined scope, tasks, and tier — ensuring the right personal and workflow fit.

If an exact match isn’t immediately available, we’ll recommend close-fit options or advise a short wait, so you still get the right person without guesswork.

Prefer a tailored fit? We’ll refine this role to match your unique workflow and additional requirements. Your VA may be a certified assistant given extra training for your refined version, or a vetted candidate preparing for testing. This ensures alignment to the role overview with adjustments made for your requirements and preferences beyond scope, tasks, and tier.

Because personalization may involve extra training or testing, onboarding can take longer — but it guarantees the right fit for your business.

₱30,000 – ₱40,000 / $530 – $710

Entry-Level Specialists can follow clear directions to create and list digital products, design assets, and manage basic Etsy workflows. You’ll need to provide templates, feedback, and a structured routine. This level is best if you’re still in the early stages of systems-building, and can give time to guide them through revisions. Dependable for foundational execution, but not yet plug-and-play.

₱45,000 – ₱65,000 / $800 – $1,160

Experienced Specialists can own day-to-day operations and keep your Etsy shop growing with minimal intervention. Expect consistent, on-brand product uploads, sharp design choices, and strategic awareness of trends (from SEO to seasonal patterns). You’re not micromanaging—they’ve got the core cycle under control and improve over time.

₱70,000 – ₱90,000 / $1,250 – $1,600

Top-Tier Specialists behave more like creative business partners. They ideate product bundles, research competition, optimize evergreen listings, and create compelling assets—all without needing prompts. They’re dependable enough to drive monthly output goals, and savvy enough to align design strategy with sales strategy. This is the level for clients seeking sustainability, not just support.

APPLY AND DELIVER

We don’t expect perfection. We expect progress. With OES, you’ll grow with credibility and perform with integrity — the qualities that make clients trust and treat you with respect.

Already skilled for this role? 

 

Apply directly and have your skills and experience verified through OES’s assessment process. Once validated, you’ll be fast-tracked to certification and listed for clients.

This path is best for VAs who already meet the role requirements and are confident in their readiness.

New to this role or not fully confident yet? 


Join our guided training and certification program to build the skills you need. You’ll learn the role step by step, practice with real scenarios, and have your ability verified through assessments.


Once you pass, you’ll earn OES certification, join our Elite VA Network, and be ready to match with clients.

₱30,000 – ₱40,000 / $530 – $710

At this level, you should be comfortable with Canva (or similar), Etsy fundamentals, and common digital product formats (planners, printables, templates, etc.). You’ll be supported with templates and SOPs, but you’re expected to learn quickly, deliver on deadline, and show steady improvement in both eye for design and platform fluency. This is the stage where foundations matter most.

₱45,000 – ₱65,000 / $800 – $1,160

You’re confident taking a product from idea to Etsy-ready listing. You understand principles of visual hierarchy, customer-first listings, and know your way around keyword strategy. You still collaborate with the client when needed, but you proactively solve problems and maintain a consistent quality standard. You’ve moved from executor to operator.

₱70,000 – ₱90,000 / $1,250 – $1,600

You are expected to execute tasks with mastery and autonomy, consistently delivering outputs that clients can act on immediately and trust without revision.

AGENCY FREQUENTLY ASKS QUESTIONS

Agencies need more than just VAs — they need reliable execution at scale.                 These FAQs answer what real agency partners ask us before building or scaling with OES.

What kind of agencies is OES built to support?

If you run an agency and you’re done gambling with unreliable hires, chasing missed deadlines, or settling for VAs who look great on paper but crumble in execution — you’re in the right place.

OES was built for performance-obsessed agencies who serve clients that actually expect results. Whether you're a lean team trying to scale fast, or managing dozens of accounts across platforms, we help you plug in fully trained, eCommerce-fluent VAs who don’t just show up — they deliver.

No fluff. No filler. Just certified professionals who’ve proven they can execute — before they ever get near your clients.

Let’s talk about how to scale your agency the smart way.

That’s exactly what we’re here for.

OES isn’t just a talent pool — it’s a performance pipeline. Whether you're onboarding your first VA or scaling a team across 10 client accounts, we make sure every person added to your roster is trained, tested, and ready to execute inside a real business environment.

No guessing. No hoping. Just certified VAs aligned with your systems, your standards, and your clients’ expectations.

Need a VA team that scales with your agency — not slows it down?

Yes — and more than that, you get confidence.

You run the show. You choose the workflows, SOPs, communication structure, and how deep your VAs integrate into your client operations. We don’t micromanage your team — we enable it. The only difference? You’re not starting from scratch. You’re starting with people who’ve already been vetted, trained, and certified for real-world work.

So you keep your control. We just remove the chaos.

Want control without the risk?

We know your name is on the line — and we treat it like our own.

Every OES-certified VA has gone through a hands-on, simulation-based certification process built for agency-level execution. No AI fakes. No scripted interviews. Just real skills, tested under pressure.

And it doesn’t stop at hiring. We help you monitor, support, and scale your VA team — so your clients get consistency, competence, and results you can stand behind.

Want to protect your brand with talent that delivers?

Most agencies waste time sifting through freelance platforms, chasing resumes that look good — but rarely deliver. Or worse, they burn months trying to build their own talent pipeline, only to realize the best candidates were never in it.

OES isn’t a job board. And we’re not a gamble. We’re your pre-built, battle-tested advantage.

Every VA in our system has been vetted beyond what most agencies even attempt. We don’t just check boxes — we crush them. Real assessments. Real scenarios. Real skills. So when you hire from OES, you’re not “hoping” they’re good. You know they are.

Want to skip the fluff and scale with confidence?

Most clients are matched within 5 to 10 business days, depending on how specific the role is and VA availability.

You’ll only see pre-vetted, certified candidates aligned with your needs — no endless interviews, no guesswork.

Because our VAs are trained and client-ready, onboarding can begin as soon as you choose your match.

Want to know how fast we can match you? Let us know what you need — we’ll take it from there.

Absolutely — within reason.

At OES, every VA has a rate range based on their tier, skills, and role complexity. You’re free to negotiate within that band. No guessing. No price games. Just transparent, fair compensation that respects the VA’s value and works for your business.

If you’re used to bidding wars and rock-bottom offers, this might feel different — because it is. We don’t let great talent get lowballed, and we don’t inflate rates just because you’re an agency. Everyone stays honest. Everyone wins.

Want to see tier-based ranges for different roles?

We don’t make excuses — we make it right.

If a VA doesn’t meet the mark, we don’t just shrug. We step in. Whether it’s retraining, replacing, or resolving — OES gives you a structured path to protect your reputation and your client’s experience.

Because in agency work, one weak link can cost you the whole chain. We won’t let that happen.

Want a partner that actually backs you up?

Of course — and we encourage it.

OES VAs are trained to adapt fast, follow structure, and align with the systems that already work for you. Whether you’ve got a full SOP library or just a way you like things done, we’ll make sure your VAs follow through with precision.

This isn’t a plug-and-play talent pool — it’s a high-performance bench that molds to your agency’s exact way of working. Your methods. Your tools. Your standards.

Want to see how our VAs adapt to agency environments?

No long-term lock-ins. No sneaky fine print.

You can start with just one VA, for one client, for one project — and grow from there. We designed OES to be flexible, scalable, and built around real needs, not rigid contracts.

Whether you’re testing the waters or scaling a large client base, we make it easy to move at your pace — while keeping everything legit, secure, and aligned.

Want to explore a flexible setup that fits your agency?

Yes. You stay in control of the client relationship — we just power your backend.

Whether you want VAs to operate as silent partners or fully branded team members under your agency, we support your structure. No forced co-branding. No interference.

Your clients see your brand. Your team runs your way. We just make sure the talent behind the scenes is certified, reliable, and ready to deliver.

Want to build a branded VA team without the hiring hassle?

Every VA you hire through OES comes with a one-time placement fee, based on their tier — Generalist, Specialist, or Strategist. That part stays consistent. What changes is the level of support and savings you unlock when OES becomes your primary sourcing partner.

As a Prime Member agency, you get exclusive placement fee discounts — no matter how many VAs you onboard. That’s our way of rewarding long-term alignment.

But let’s be clear: VA rates are non-negotiable below OES-approved ranges. We protect the integrity of our talent by making sure every certified VA is paid fairly, based on their track and tier. You’ll always see what’s included — no undercutting, no games.

Want to explore Prime Member perks?

Absolutely — that’s what we’re built for.

Whether you're onboarding 1 VA or 25 across multiple client accounts, OES is designed to scale with you — without compromising on quality, readiness, or performance.

We’re not a resume dump or temp-hire shortcut. We certify every VA ourselves, so you’re not gambling with unknowns. And if your agency needs structured onboarding, phased rollout plans, or long-term resource mapping — we don’t flinch. We adapt.

Want a reliable partner that grows when you grow?

Absolutely — if you're looking for a true growth partner, not just a VA directory.

At OES, we don’t stop at just sourcing talent. We support agencies with strategic oversight, role roadmapping, and team optimization. Whether you're juggling multiple client accounts or building service offerings from scratch, we help you align the right certified talent to the right roles — and set up systems that scale.

This isn’t just about plugging people in. It’s about ensuring they perform, align, and grow with you.

Want a strategic edge for your agency?

Yes — and if you’re serious about growth, you should.

OES isn’t built for one-off hires. We’re built for agencies that want to scale sustainably with a reliable stream of certified, performance-tested talent. Whether you need one VA today or a full bench next quarter, we help you forecast needs, plan roles, and pre-train candidates to match your growth cycles.

The best agencies don’t scramble — they pipeline. And we’re here to make that possible.

Ready to future-proof your talent strategy?

SELLER FREQUENTLY ASKS QUESTIONS

Choosing the right VA is a big move. These FAQs cover what clients ask us most —          No vague promises. Just straight answers to your biggest questions about hiring with OES.

What makes OES-certified VAs different from regular freelancers?
OES-certified VAs are not freelancers pulled from a job board — they’re trained, tested, and certified through a real-world eCommerce curriculum. Every VA has passed a live proctored exam and is vetted for skills, tools, and business fit before they’re ever matched with a client.

You’re not hiring blindly — you’re hiring with confidence. Want to see what makes OES-certified VAs different?

That’s exactly why we’re here.

OES doesn’t expect you to figure it out alone. In your free consultation, we’ll help clarify whether you need a GeneralistSpecialist, or Strategist — and for which areas (admin, PPC, customer service, operations, or growth).

We map your goals to the right VA type and tier, then recommend only those who are certified to deliver from day one.

Not sure where to start? We’ll walk you through it — no guesswork, just clarity.

That’s exactly what we’re built for.

At OES, we certify VAs based on platform-specific and tool-based tracks — whether it's major marketplaces, marketing tools, CRM systems, or workflow software. From mainstream platforms to niche tools, we match you only with certified VAs who meet your exact requirements.

Need something specialized? We’ll find the right fit — or train one — so you never have to compromise on expertise.

Want to know if we cover your tools? Tell us what you're using and we'll take care of the rest

OES sets a pre-defined salary range for each role based on tier, complexity, and market benchmarks.

  • Clients cannot offer below the minimum rate — protecting VA welfare

  • VAs cannot demand beyond the maximum — protecting client expectations

You and your VA can negotiate freely within the approved range before finalizing the contract.

Curious about price range for the role you need?
Let’s walk you through what’s standard — and what’s flexible

Yes — OES charges a one-time placement fee when you hire a certified VA through our platform. But this isn’t just a referral — it covers everything needed to ensure your VA is fully vetted, certified, and ready to deliver.

You’re not just paying to hire — you’re investing in quality, performance, and peace of mind.

There are no recurring charges on your end, and the fee is always disclosed upfront based on the role and tier.

Want to know what’s included and why it’s worth it? We’ll break it down — clearly and confidentially..

Most clients are matched within 5 to 10 business days, depending on how specific the role is and VA availability.

You’ll only see pre-vetted, certified candidates aligned with your needs — no endless interviews, no guesswork.

Because our VAs are trained and client-ready, onboarding can begin as soon as you choose your match.

Want to know how fast we can match you? Let us know what you need — we’ll take it from there.

That’s never the end of the line.

If we don’t have someone certified for your role right now, we’ll source and certify a VA specifically for your needs — at no extra cost.

You’re not limited to who’s available today. You’re backed by a talent engine that adapts to your business.

Need a role that’s hard to fill? We’ll make it happen — let’s talk.

Absolutely.

OES arranges a structured intro call with your shortlisted VA so you can confirm alignment before moving forward — no guesswork, no surprises.

You’ll already have a full profile before the call, including their skills, certifications, tools, availability, and our internal assessment — so the conversation stays focused and productive.

Curious what that intro call looks like? We’ll walk you through it when you’re ready.

Absolutely.

Whether you need one VA or an entire team, OES is built to support solo founders and scaling brands alike. We’ll help you structure the right setup — across roles like customer service, product research, PPC, creative, or operations — all with certified, pre-vetted talent.

Planning to hire more than one?
We’ll guide you through it — and yes, there are cost efficiencies when you scale.

Yes — OES supports Full-Time, Part-Time, and Gig-based hires.

You tell us the job type, and we’ll match you with certified VAs who are available and ready for that exact setup — no overcommitments, no misalignment.

Even for short-term projects, we use a structured framework to lock in deliverables, deadlines, and fixed rates — so you stay protected and on track.

Need flexible support? We’ll help you find the right fit, at the right commitment level.

You have full control over what your VA does, when they work, and how you communicate — all defined by you during onboarding.

From daily deliverables to time zone preferences and check-in routines, your VA follows your lead.

Prefer a more hands-off approach? We also offer managed services if you’d like operational support built in.

We take fit and performance seriously — and we don’t leave you hanging.

If a certified VA doesn’t meet expectations early on, we’ll step in to assess and resolve the issue. Whether it’s coaching, role clarification, or a replacement, our team is here to make it right.

You’re not alone in managing performance — we’ve got your back.

No — all payments are processed securely through the OES platform.

This protects both you and your VA, ensuring security, reliability, and full traceability. A minimal platform fee is applied to support the system — built to give you peace of mind and confidence in every engagement.

Curious how the payment setup works for you and your VA? We’ll walk you through it, step by step.
We stand by our placements — but if something changes down the line, we’ll step in to help. From performance issues to evolving business needs, we’ll work with you to assess and offer a solution.
Need long-term flexibility and support?

Absolutely. While most clients manage their VAs directly, we also offer optional ongoing support plans — from performance reviews to light-touch management or full-service ops support.

Want to stay supported as you scale?