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Product Research Manager for Multi-Channel Private Label

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Role Overview

Clients hire Product Research Managers to make smart, data-backed calls on what products are worth betting on. Your value isn’t in finding ideas—it’s in filtering them, ranking them, and taking emotion out of the equation. They expect you to think like an investor, not a browser. Your job is to connect early-stage insight with long-term potential, anchoring decisions in market intelligence and competitive leverage. When done right, your research shortens the path to profit and gives the brand a reason to exist.

 

This role is not about dumping bestseller lists or copy-pasting what’s trending. Clients don’t need noise—they need focus. A smart-sounding product that fails in execution still costs time, capital, and opportunity. That’s the risk you manage. One wrong product call can stall growth for months. But one right pick, positioned well, can change the trajectory of the business. That’s the level of impact expected here.

Standards You Must Meet

• You deliver product picks backed by real numbers—search demand, pricing, margin, and competitive saturation all accounted for.
• A “good idea” without data to defend it doesn’t get presented—opinions aren’t a substitute for insight.
• Market maps and opportunity snapshots must be clear, organized, and easy for clients to act on, not buried in clutter.
• You catch red flags before they become risks—weak branding fit, low review leverage, or supplier gaps don’t slip through.
• Clients expect you to prioritize quality over quantity; dumping 50 so-so ideas is not your job.
• Every product short-list must show clear rationale: why it made the cut, and where it could win.
• If you recommend a dud that lacks product-market fit, clients will feel that loss in real dollars—you need to stand behind each call.
• You must consistently connect your research to the brand’s strategy—this isn’t just product sourcing, it’s growth planning.

What You’ll Be Doing

• Build and present product short-lists tied to market data, margin analysis, and brand fit—not assumptions.
• Disqualify ideas early by identifying weak differentiation, saturation risks, or supplier limitations.
• Structure opportunity maps that clearly show where the brand can win, not just where demand exists.
• Use top-tier tools (e.g., Helium 10, Jungle Scout, Keepa) to validate each product’s viability under scrutiny.
• Monitor consumer behavior shifts and competitor moves to adjust research direction in real time.
• Evaluate search trends and seasonality to recommend timing strategies that align with buyer intent.
• Flag early signs of misfit before the client invests—reputation, reviews, or compliance gaps included.
• Report findings in a format that enables quick, confident decision-making by brands and stakeholders.

What You’ll Hand Over

• A ranked short-list of 3–5 product picks, filtered for margin, market demand, and strategic brand fit.
• A market map showing competitive gaps, pricing bands, and review positioning across top rivals.
• A product validation summary with key metrics: search volume, estimated sales, and saturation score.
• A red flag report detailing concerns by product (e.g., supplier risk, poor differentiation, or seasonal volatility).
• A final decision brief with a clear recommendation path: move forward, watchlist, or reject.

Tools You’ll Need to Use

• Helium 10 – For identifying high-potential products and tracking keyword performance in Amazon marketplaces.
• Jungle Scout – To validate product opportunities using sales estimates, competition data, and niche scoring.
• Keepa – To analyze Amazon price history, sales rank trends, and seasonal patterns for informed decision-making.
• DS Amazon Quick View – For batch-scanning product data such as BSR, seller type, and FBA usage directly in search results.
• Walmart Seller Center – To navigate product listing performance, category trends, and competitive benchmarks on Walmart.
• Shopify Dashboard & Analytics – To track product-level performance and buyer behavior within private label Shopify stores.
• Google Trends – To gauge product seasonality and consumer interest shifts for market demand validation.

Why Work Smarter

While this isn’t a hard requirement today, it is fast becoming the unspoken baseline. Clients are no longer asking *if* a VA knows automation — they assume you do. The strongest VAs study the client’s workflow and ask: what parts of this can I eliminate, streamline, or hand off to automation?

 

OES sets this as a standard because the market already demands it — not in theory, but in actual operations. Stay on pace or be left behind.

Why Your Work Matters

Product calls are no longer just guesses with upside—they’re investment decisions with real financial consequences. A bad product recommendation doesn’t just waste money; it knocks the brand off-course for quarters. What you greenlight, the team builds around—inventory is ordered, listings are launched, ad budgets get locked. If your insight is weak, all of it burns. Clients can’t afford that kind of mistake, and neither can we.

 

That’s why this role sits at the center of the business case—not in the background. Great marketers, suppliers, and creatives all depend on one thing going right first: the product. When your research hits, everything down the line becomes easier, faster, and more profitable. When it doesn’t, every other operation gets dragged into recovery mode. This isn’t support work—it’s strategic control.

What We Expect From You

As a Product Research Manager at the Strategist tier, you are expected to operate with precision, commercial foresight, and strategic discipline. You don’t just find products—you position them for profitability, within acceptable risk, and backed by data, timing, and brand alignment. You are accountable for every research decision that moves a client forward or backward, and you carry that weight with clarity and control. This role demands judgment under pressure, alignment with compliance frameworks across marketplaces, and a deep understanding of what turns a viable product into a winning product under a private label model. You’re not chasing trends—you’re building portfolios.

 

We’re looking for someone who treats client strategy as their responsibility, not just their task. You know when to validate and when to veto. You can teach, escalate, and own outcomes—good or bad—without making excuses. And when margins are under threat, you don’t fold; you adjust. If you can lead research teams with quiet authority, protect the client’s brand like it’s your own, and guide direction with logic and restraint, this role exists for you.

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$700 – $2,100

OES salary standards reflect real market benchmarks, tier and experience level, ensuring fair pay for VAs and realistic expectations for clients.

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HIRE SMARTER & SCALE WITH CONFIDENCE

Hiring shouldn’t cost you wasted time, bad hires, or stalled growth. OESph fixes that — connecting you with trusted, pre-vetted VAs matched to your exact needs.

Hire this role exactly as outlined in the role overview. We’ll match you with a certified VA, already tested aligned to your requirements and preferences that go beyond the defined scope, tasks, and tier — ensuring the right personal and workflow fit.

If an exact match isn’t immediately available, we’ll recommend close-fit options or advise a short wait, so you still get the right person without guesswork.

Prefer a tailored fit? We’ll refine this role to match your unique workflow and additional requirements. Your VA may be a certified assistant given extra training for your refined version, or a vetted candidate preparing for testing. This ensures alignment to the role overview with adjustments made for your requirements and preferences beyond scope, tasks, and tier.

Because personalization may involve extra training or testing, onboarding can take longer — but it guarantees the right fit for your business.

₱40,000 – ₱60,000 / $700 – $1,050

At this level, you’re working with a strategist who understands the structure and logic of product research but requires clear direction and frequent feedback loops. Expect solid groundwork like niche validation, competitor scouting, and supplier assessment, though the output may need refinement to align with your target strategy. It’s a good setup if you’re willing to shape the direction and mentor for the first few months.

₱65,000 – ₱85,000 / $1,150 – $1,500

This level gets you a strategist you can trust with mid-level decision-making. You’ll still want to review output, but you won’t need to micromanage the process. Expect deep product discovery, bolt-on competitive analysis, and sourcing options that slot easily into your brand’s positioning. It’s a balance of direction and initiative that reduces your workload meaningfully

₱90,000 – ₱120,000 / $1,600 – $2,100

A top-tier strategist is plug-and-play. You get pre-vetted winners, well-researched sourcing options, margin breakdowns, and keyword-grounded launch strategies—all aligned with your business model. You’re free to make final calls, but the groundwork and recommendations are executive-ready. If you want to scale or enter new categories fast, this talent tier removes friction.

APPLY AND DELIVER

We don’t expect perfection. We expect progress. With OES, you’ll grow with credibility and perform with integrity — the qualities that make clients trust and treat you with respect.

Already skilled for this role? 

 

Apply directly and have your skills and experience verified through OES’s assessment process. Once validated, you’ll be fast-tracked to certification and listed for clients.

This path is best for VAs who already meet the role requirements and are confident in their readiness.

New to this role or not fully confident yet? 


Join our guided training and certification program to build the skills you need. You’ll learn the role step by step, practice with real scenarios, and have your ability verified through assessments.


Once you pass, you’ll earn OES certification, join our Elite VA Network, and be ready to match with clients.

₱40,000 – ₱60,000 / $700 – $1,050

You’re expected to execute product research workflows accurately and consistently, but your judgment will still need fine-tuning. You’ll work closely with the client to clarify priorities and decisions. This is your stage for leveling up your strategic thinking—your role is to bring possible winners to the table, even if someone else is still steering the wheel.

₱65,000 – ₱85,000 / $1,150 – $1,500

You can run the research process with confidence, and your findings are backed by real data and brand-fit thinking. You know how to narrow down the shortlist, anticipate client questions, and show up prepared to defend your picks. At this level, you’re making your value obvious—pointing out risks and opportunities before the client has to ask.

₱90,000 – ₱120,000 / $1,600 – $2,100

You own the research cycle end-to-end. You’re not just handing off data—you’re delivering direction. You know the nuances between Amazon, Walmart, and Shopify ecosystems and how each platform’s data shapes product choices. At this point, your work drives the business forward, and clients lean on you to light the path, not just walk it.

AGENCY FREQUENTLY ASKS QUESTIONS

Agencies need more than just VAs — they need reliable execution at scale.                 These FAQs answer what real agency partners ask us before building or scaling with OES.

What kind of agencies is OES built to support?

If you run an agency and you’re done gambling with unreliable hires, chasing missed deadlines, or settling for VAs who look great on paper but crumble in execution — you’re in the right place.

OES was built for performance-obsessed agencies who serve clients that actually expect results. Whether you're a lean team trying to scale fast, or managing dozens of accounts across platforms, we help you plug in fully trained, eCommerce-fluent VAs who don’t just show up — they deliver.

No fluff. No filler. Just certified professionals who’ve proven they can execute — before they ever get near your clients.

Let’s talk about how to scale your agency the smart way.

That’s exactly what we’re here for.

OES isn’t just a talent pool — it’s a performance pipeline. Whether you're onboarding your first VA or scaling a team across 10 client accounts, we make sure every person added to your roster is trained, tested, and ready to execute inside a real business environment.

No guessing. No hoping. Just certified VAs aligned with your systems, your standards, and your clients’ expectations.

Need a VA team that scales with your agency — not slows it down?

Yes — and more than that, you get confidence.

You run the show. You choose the workflows, SOPs, communication structure, and how deep your VAs integrate into your client operations. We don’t micromanage your team — we enable it. The only difference? You’re not starting from scratch. You’re starting with people who’ve already been vetted, trained, and certified for real-world work.

So you keep your control. We just remove the chaos.

Want control without the risk?

We know your name is on the line — and we treat it like our own.

Every OES-certified VA has gone through a hands-on, simulation-based certification process built for agency-level execution. No AI fakes. No scripted interviews. Just real skills, tested under pressure.

And it doesn’t stop at hiring. We help you monitor, support, and scale your VA team — so your clients get consistency, competence, and results you can stand behind.

Want to protect your brand with talent that delivers?

Most agencies waste time sifting through freelance platforms, chasing resumes that look good — but rarely deliver. Or worse, they burn months trying to build their own talent pipeline, only to realize the best candidates were never in it.

OES isn’t a job board. And we’re not a gamble. We’re your pre-built, battle-tested advantage.

Every VA in our system has been vetted beyond what most agencies even attempt. We don’t just check boxes — we crush them. Real assessments. Real scenarios. Real skills. So when you hire from OES, you’re not “hoping” they’re good. You know they are.

Want to skip the fluff and scale with confidence?

Most clients are matched within 5 to 10 business days, depending on how specific the role is and VA availability.

You’ll only see pre-vetted, certified candidates aligned with your needs — no endless interviews, no guesswork.

Because our VAs are trained and client-ready, onboarding can begin as soon as you choose your match.

Want to know how fast we can match you? Let us know what you need — we’ll take it from there.

Absolutely — within reason.

At OES, every VA has a rate range based on their tier, skills, and role complexity. You’re free to negotiate within that band. No guessing. No price games. Just transparent, fair compensation that respects the VA’s value and works for your business.

If you’re used to bidding wars and rock-bottom offers, this might feel different — because it is. We don’t let great talent get lowballed, and we don’t inflate rates just because you’re an agency. Everyone stays honest. Everyone wins.

Want to see tier-based ranges for different roles?

We don’t make excuses — we make it right.

If a VA doesn’t meet the mark, we don’t just shrug. We step in. Whether it’s retraining, replacing, or resolving — OES gives you a structured path to protect your reputation and your client’s experience.

Because in agency work, one weak link can cost you the whole chain. We won’t let that happen.

Want a partner that actually backs you up?

Of course — and we encourage it.

OES VAs are trained to adapt fast, follow structure, and align with the systems that already work for you. Whether you’ve got a full SOP library or just a way you like things done, we’ll make sure your VAs follow through with precision.

This isn’t a plug-and-play talent pool — it’s a high-performance bench that molds to your agency’s exact way of working. Your methods. Your tools. Your standards.

Want to see how our VAs adapt to agency environments?

No long-term lock-ins. No sneaky fine print.

You can start with just one VA, for one client, for one project — and grow from there. We designed OES to be flexible, scalable, and built around real needs, not rigid contracts.

Whether you’re testing the waters or scaling a large client base, we make it easy to move at your pace — while keeping everything legit, secure, and aligned.

Want to explore a flexible setup that fits your agency?

Yes. You stay in control of the client relationship — we just power your backend.

Whether you want VAs to operate as silent partners or fully branded team members under your agency, we support your structure. No forced co-branding. No interference.

Your clients see your brand. Your team runs your way. We just make sure the talent behind the scenes is certified, reliable, and ready to deliver.

Want to build a branded VA team without the hiring hassle?

Every VA you hire through OES comes with a one-time placement fee, based on their tier — Generalist, Specialist, or Strategist. That part stays consistent. What changes is the level of support and savings you unlock when OES becomes your primary sourcing partner.

As a Prime Member agency, you get exclusive placement fee discounts — no matter how many VAs you onboard. That’s our way of rewarding long-term alignment.

But let’s be clear: VA rates are non-negotiable below OES-approved ranges. We protect the integrity of our talent by making sure every certified VA is paid fairly, based on their track and tier. You’ll always see what’s included — no undercutting, no games.

Want to explore Prime Member perks?

Absolutely — that’s what we’re built for.

Whether you're onboarding 1 VA or 25 across multiple client accounts, OES is designed to scale with you — without compromising on quality, readiness, or performance.

We’re not a resume dump or temp-hire shortcut. We certify every VA ourselves, so you’re not gambling with unknowns. And if your agency needs structured onboarding, phased rollout plans, or long-term resource mapping — we don’t flinch. We adapt.

Want a reliable partner that grows when you grow?

Absolutely — if you're looking for a true growth partner, not just a VA directory.

At OES, we don’t stop at just sourcing talent. We support agencies with strategic oversight, role roadmapping, and team optimization. Whether you're juggling multiple client accounts or building service offerings from scratch, we help you align the right certified talent to the right roles — and set up systems that scale.

This isn’t just about plugging people in. It’s about ensuring they perform, align, and grow with you.

Want a strategic edge for your agency?

Yes — and if you’re serious about growth, you should.

OES isn’t built for one-off hires. We’re built for agencies that want to scale sustainably with a reliable stream of certified, performance-tested talent. Whether you need one VA today or a full bench next quarter, we help you forecast needs, plan roles, and pre-train candidates to match your growth cycles.

The best agencies don’t scramble — they pipeline. And we’re here to make that possible.

Ready to future-proof your talent strategy?

SELLER FREQUENTLY ASKS QUESTIONS

Choosing the right VA is a big move. These FAQs cover what clients ask us most —          No vague promises. Just straight answers to your biggest questions about hiring with OES.

What makes OES-certified VAs different from regular freelancers?
OES-certified VAs are not freelancers pulled from a job board — they’re trained, tested, and certified through a real-world eCommerce curriculum. Every VA has passed a live proctored exam and is vetted for skills, tools, and business fit before they’re ever matched with a client.

You’re not hiring blindly — you’re hiring with confidence. Want to see what makes OES-certified VAs different?

That’s exactly why we’re here.

OES doesn’t expect you to figure it out alone. In your free consultation, we’ll help clarify whether you need a GeneralistSpecialist, or Strategist — and for which areas (admin, PPC, customer service, operations, or growth).

We map your goals to the right VA type and tier, then recommend only those who are certified to deliver from day one.

Not sure where to start? We’ll walk you through it — no guesswork, just clarity.

That’s exactly what we’re built for.

At OES, we certify VAs based on platform-specific and tool-based tracks — whether it's major marketplaces, marketing tools, CRM systems, or workflow software. From mainstream platforms to niche tools, we match you only with certified VAs who meet your exact requirements.

Need something specialized? We’ll find the right fit — or train one — so you never have to compromise on expertise.

Want to know if we cover your tools? Tell us what you're using and we'll take care of the rest

OES sets a pre-defined salary range for each role based on tier, complexity, and market benchmarks.

  • Clients cannot offer below the minimum rate — protecting VA welfare

  • VAs cannot demand beyond the maximum — protecting client expectations

You and your VA can negotiate freely within the approved range before finalizing the contract.

Curious about price range for the role you need?
Let’s walk you through what’s standard — and what’s flexible

Yes — OES charges a one-time placement fee when you hire a certified VA through our platform. But this isn’t just a referral — it covers everything needed to ensure your VA is fully vetted, certified, and ready to deliver.

You’re not just paying to hire — you’re investing in quality, performance, and peace of mind.

There are no recurring charges on your end, and the fee is always disclosed upfront based on the role and tier.

Want to know what’s included and why it’s worth it? We’ll break it down — clearly and confidentially..

Most clients are matched within 5 to 10 business days, depending on how specific the role is and VA availability.

You’ll only see pre-vetted, certified candidates aligned with your needs — no endless interviews, no guesswork.

Because our VAs are trained and client-ready, onboarding can begin as soon as you choose your match.

Want to know how fast we can match you? Let us know what you need — we’ll take it from there.

That’s never the end of the line.

If we don’t have someone certified for your role right now, we’ll source and certify a VA specifically for your needs — at no extra cost.

You’re not limited to who’s available today. You’re backed by a talent engine that adapts to your business.

Need a role that’s hard to fill? We’ll make it happen — let’s talk.

Absolutely.

OES arranges a structured intro call with your shortlisted VA so you can confirm alignment before moving forward — no guesswork, no surprises.

You’ll already have a full profile before the call, including their skills, certifications, tools, availability, and our internal assessment — so the conversation stays focused and productive.

Curious what that intro call looks like? We’ll walk you through it when you’re ready.

Absolutely.

Whether you need one VA or an entire team, OES is built to support solo founders and scaling brands alike. We’ll help you structure the right setup — across roles like customer service, product research, PPC, creative, or operations — all with certified, pre-vetted talent.

Planning to hire more than one?
We’ll guide you through it — and yes, there are cost efficiencies when you scale.

Yes — OES supports Full-Time, Part-Time, and Gig-based hires.

You tell us the job type, and we’ll match you with certified VAs who are available and ready for that exact setup — no overcommitments, no misalignment.

Even for short-term projects, we use a structured framework to lock in deliverables, deadlines, and fixed rates — so you stay protected and on track.

Need flexible support? We’ll help you find the right fit, at the right commitment level.

You have full control over what your VA does, when they work, and how you communicate — all defined by you during onboarding.

From daily deliverables to time zone preferences and check-in routines, your VA follows your lead.

Prefer a more hands-off approach? We also offer managed services if you’d like operational support built in.

We take fit and performance seriously — and we don’t leave you hanging.

If a certified VA doesn’t meet expectations early on, we’ll step in to assess and resolve the issue. Whether it’s coaching, role clarification, or a replacement, our team is here to make it right.

You’re not alone in managing performance — we’ve got your back.

No — all payments are processed securely through the OES platform.

This protects both you and your VA, ensuring security, reliability, and full traceability. A minimal platform fee is applied to support the system — built to give you peace of mind and confidence in every engagement.

Curious how the payment setup works for you and your VA? We’ll walk you through it, step by step.
We stand by our placements — but if something changes down the line, we’ll step in to help. From performance issues to evolving business needs, we’ll work with you to assess and offer a solution.
Need long-term flexibility and support?

Absolutely. While most clients manage their VAs directly, we also offer optional ongoing support plans — from performance reviews to light-touch management or full-service ops support.

Want to stay supported as you scale?